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Festool is one of the oldest established manufacturers of power tools in the world. The company was originally established in Germany by Albert Fezer and Gottlieb Stoll in 1925. They are manufacturers of superior quality electric and pneumatic tools for home users needing robust tools and also for professionals wanting reliable tools.
Now available all over the world, Festool supplies many customers who are expert tradesmen needing tools to help make their daily work easier and better. In the long history of Festool, they have been responsible for quite a number of technological breakthroughs, such as the first portable chainsaw in 1929, the first orbital sander in 1951, the first false joint saw in 1967 and in 1994 the shortest rechargeable cordless drill.
The name of the company was originally 'Festo' but was renamed 'Festool' which better reflects their products, tools. The name may have changed, but not their dedication. They continue to offer the best in quality and technology, with tools for every need. Over the years, types of work and working techniques have changed. Festool have not only kept pace with progress, in many cases they have been innovators of the changes. They focus on the needs of people working in skilled trades and they enjoy a close relationship with many of their customers, typical of whom is Rick Christopherson. Rick writes on a forum type site;
http://www.talkfestool.com/vb/meet-members/362-rick-christopherson.html
He enjoys a good relationship with Festool and explains that he includes writing owners manuals for Festool USA among his hobbies. This is because Cristian Oltzcher, from the parent company, recognizes the need which woodworkers in the USA have for manuals equal to the tools and their own applications. They have sought to improve the manuals and Rick feels that they should be recognized for improving the network for owners and dealers.
This is encouraging for customers to read. There is clearly an awareness from Festool of the needs of their customers. On the site, there are manuals which clients can access pertaining to various Festool products. Over the years, Festool has acquired more than three hundred patents and in excess of eighty awards for their products and business. This proves that their dedication and innovation has been successful. Festool has a high rate of loyalty among it's customers, with over 90% of them remaining loyal to the brand. There is a review forum at the link below, where customers or those interested in becoming customers can discover all they wish to know about Festool products. The site moderator is Darrin Wyatt and he invites anyone who wishes, to give their perspective, review a tool and to participate in discussions here on this site. This is an ideal opportunity to anyone trying to select the best power tool for their needsby being able to seek information from others who are already users of Festool products.
http://www.talkfestool.com/vb/festool-reviews/32-welcome-festool-tool-reviews-board.html
As new needs occur, Festool will continue to create power tools to match the requirements of their customers, as they have done for so many years..